To place an order with Le Woof Pet Brand, simply browse our website and add the desired items to your shopping cart. Once you have selected all the products you wish to purchase, proceed to checkout, where you will be prompted to enter your shipping and payment information. After completing your order, you will receive a confirmation email with details of your purchase.

We accept payment via credit/debit card, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay using PayPal for added convenience.

Shipping costs vary depending on your location and the size of your order. We offer free shipping on orders over a certain amount, which may vary based on promotions and offers. You can view the shipping cost for your specific order during the checkout process before finalizing your purchase.

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-3 business days. Shipping will take up to 14 days. Once shipped, delivery times vary depending on your location and the shipping method selected at checkout. You can track the status of your order using the tracking information provided in your shipping confirmation email with shopify.

We want you to be completely satisfied with your purchase from Le Woof Pet Brand. If for any reason you are not happy with your order, you may contact us at hello@lewoofbrand.com with your explanation and we will credit your purchase within 7 business days . Please refer to our Returns & Exchanges policy for detailed instructions on how to initiate a return.

Yes, all Le Woof Pet Brand products are carefully formulated and rigorously tested to ensure they are safe and beneficial for pets. We use high-quality organically sourced ingredients and follow strict manufacturing standards to guarantee the safety and efficacy of our products. Many of our products are USDA organic.

Yes, we offer wholesale pricing for retailers and bulk pricing for larger orders. If you are interested in becoming a wholesale partner or placing a bulk order, please contact our customer service team for more information hello@lewoofbrand.com. wholesale.lewoofbrand.com will be launching spring 2024 with more wholesale offers.

Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery and see estimated delivery dates.

At this time, we only ship within USA. However, we are continuously expanding our shipping capabilities, so please check back periodically for updates on international shipping options.

If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at hello@lewoofbrand.com or through the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.